National Guidelines for Lifelong Guidance (MIUR, 2014) indicate the need to strengthen web resources to combine "face-to-face" orientation with e-guidance mode and respond to new guidance needs. In the current context, in which the school needs to adopt remote teaching methods, the institutional website represents an important opportunity for communication with the outside world, playing part of the guidance role of school. This paper describes the first results obtained from the observation of 61 school websites, with the aim of investigating the inclusive quality that the school transmits through the institutional website, especially during the period of new enrolments. Collected data underline that schools are still focused on communicating of didactic information, rather than information related to students well-being and inclusion.