The research was carried out as part of a vast project to combat failure in university studies, the provision of guidance and mentoring for students entering the university for the first time, with a view to improving the services offered. First, it was meant to verify the content validity of a…

In online courses, the tutoring activities are relevant for the learners’ training; they affect the course quality and imply creating dynamic and active online learning environments. The research aims to define a model based on a structured and data-driven tutoring system to identify homogeneous…